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Product Warranties

CONTACT US FOR ASSISTANCE

Telephone: 1-239-963-8564 between 9am & 6pm EST daily

Email: help@islandtrends.com 24 hours a day, 7 days a week

Select products are warranted by the manufacturer. Warranty claims should be made to the manufacturer as suggested below.

Tommy Bahama Watches

Tommy Bahama Watch Repair Form

Tommy Bahama watches are warranted by Tommy Bahama for the lifetime of the original owner against all defects in material or workmanship in the USA only. The warranty does not apply to normal wear and tear or abuse and excludes battery, case, crystal, strap, malfunction and deterioration resulting from accident, negligence and tampering. In the event of a defect or malfunction, it will be repaired or replaced at Tommy Bahama's option. No additional charge will be made unless additional servicing is necessary like replacement of parts not warranted.

To have your watch repaired, please print the Tommy Bahama Watch Repair Form and enclose it with your watch carefully packed and money order or credit card information for desired replacement parts and US $10.00 for shipping and handling.

Send to:
Precision Time
Watch Service Center
9298 S. 500 W.
Sandy UT, 84070
1-800-874-0907

Tommy Bahama Sunglasses

Tommy Bahama Sunglasses Repair Form

Tommy Bahama sunglasses are warranted for one year from original date of purchase against material defects or craftsmanship. Sunglasses found to be defective will be repaired or replaced at the manufacturer’s discretion. Defects exclude damage from improper use, care or normal wear including scratched lenses or accidental breakage.

For warranty or repair service please return your (1) sunglasses along with the (2) completed Tommy Bahama Sunglasses Repair form, (3) proof of purchase, and (4) an $8 check or money order made payable to Altair Eyewear, via a traceable shipping method (i.e. UPS or FedEx). Wrap your sunglasses in a protective material such as bubble wrap and ship in a sturdy cardboard box to:

Send to:
Altair Eyewear
Tommy Bahama Warranty/Repair
10875 International Drive
Rancho Cordova, CA 95670

To accurately process your repair, please make sure that your name and address are located on the outside of the package. We recommend insuring your package against loss by the carrier and using a carrier that provides package-tracking. Be sure to complete the form and return it with your sunglasses. In general, please allow 4-6 weeks for the return of your Tommy Bahama sunglasses.

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